Most agents I deal with are professional and courteous, however every now and again along comes one or two who just can't help themselves and end up resorting to boorish and hostile behaviour when things don't go their way. There are also some out there who could do with some further lessons on real estate procedures and the law in general, but I could write a book on that I don't normally like to gripe but lately I've had a few such agents and I need to let off some steam!!!! Some examples of what I've experienced lately..... When explaining the results of a building inspection weren't good and the sale was likely to fall over, the agent accused me of inventing the entire inspection report in order to re-negotiate!! (Duh.... his colleague was there to open up the place for both inspectors!) I mean, conspiracy is one thing, but come on!! When I enquired on a particular house for sale, not only had the listing agent NOT been inside the property (which has been advertised on realestate.com for the last 3 days) but neither is there a contract of sale! He tells me they've nearly got the listing... and he'll ring me back when he does When I asked him how he listed it without going inside, he said he'd get back to me... he sounded confused himself!! After rushing us through a new house in record time (despite making an appt several days prior) this agent had the audacity to complain when I called to enquire on details that I missed on the first inspection (such as no. of gas heating outlets and if there were auto doors on the DLUG) "For God's sake, I haven't got time for all these details", he said, "you saw the house (all of 5mins) that's your job!" When I reminded him of the amount of milliseconds actually spent at the house, his reaction was to "Get a building inspector to check out the details!" And a beauty from a real estate office that shall remain nameless (and likely to go out of business soon if they continue this practice)..... I rang to speak to a sales agent, but as is common with the way agencies work, there was no one in the office so my details were taken. Ho hum. Hear it all the time, so I play the game and then await the sales agent's call shortly thereafter. However, this receptionist told me that their policy wasn't to make callbacks so could I please call the office back at 4pm, as the sales agent would be in by then?!!!!! When I asked for his mobile, she said he didn't have it on most of the time and the best thing to do would be to ring back at 4pm. Unbelievable When I expressed disbelief in this office protocol she seemed genuinely stunned. Oh dear. Ah, now I feel better. Just like cars and houses, there are some real lemons out there when it comes to various people in their various professions.