I'm writing this slowly as I'm still trying to recover from the shock..........(*I have another sip of wine to steady the still shaken nerves....) My bank rang me today and said "Hi....how are you going? (*Hmmm....what are you going to try and sell me I think ) "We just wanted to check that you were happy with our service" (*Ok...ok....what DO you want to sell me I think? ) "Has anyone contacted you from the bank in recent months to see if there is any way we can improve our service to you? (*Nooooo.......now I'm REALLY getting suspicious! ) "We notice you have quite a few accounts with us........would you like us to see if we can reduce the interest you're paying on those loans? (* THAT'S it..... I fell off the chair!!!! This is akin to the Tax Department ringing and asking me whether I'd like them to reduce my tax!) "Suuureeeee..........go right ahead" I say. (*Still visibly shaken that a bank would ring and.........well.......really that a bank would even ring!? ) "Thank you Sir........it may not be this afternoon, but I'll have someone contact you in the next couple of days" ** I'll let you know what they try and sell me!