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dealing with Banks

Discussion in 'Finance & Banking' started by Nigel Ward, 16th Jun, 2006.

  1. Nigel Ward

    Nigel Ward Team InvestEd

    Joined:
    10th Jun, 2005
    Posts:
    1,172
    One of my colleagues sent this email round today.

    my emphasis :D


    Seriously though...which bank :rolleyes: do you find best to deal with...or do you just leave it to your broker :cool: ??

    I've found St George to be excellent in customer service. But that didn't stop me refinancing away from them due to better LVRs and vals available with ANZ.

    Cheers
    N.
     
  2. Rolf Latham

    Rolf Latham Well-Known Member

    Joined:
    15th Aug, 2005
    Posts:
    45
    Location:
    Gold Coast and Sydney
    Hi Nigel

    What banks are good ?

    Hmmmmmmmmm, now what day of the week was it :O)

    I cant tell you of any consistently good lenders, but can name 2 seriously conistently poor performers, with a couple of runners up.

    ta
    Rolf
     
  3. -T-

    -T- Well-Known Member

    Joined:
    2nd Apr, 2006
    Posts:
    194
    Hey Nigel

    From personal experience, I like CommBank. They are relatively useless when you need attention, but... it feels like I have unlimited credit with them, they give me the best rates by far, they have decent online facilities that don't use Java (<-- the work of the devil) and the local branch is really quiet, plus the girls look after me there.

    I have finance with St George, Suncorp and Macq too, but I try to keep all with CommBank where I can. For me, getting money from St George is like getting milk from a bull. All I can say about Suncorp is that they're awesome for commercial; I have residential rates with them and they go past 75% LVR. That's on real commercial/industrial too, not a block of units.

    I know many people don’t like ‘which bank’, but I can’t argue with the rates and ease of getting money.

    -T-
     
  4. talbashan

    talbashan Well-Known Member

    Joined:
    21st Sep, 2005
    Posts:
    58
    i'm with 'which bank'. i love their online facilities but their customer service leaves a lot to be desired.
    i have a $320k LOC with them for our mortgage and another $200k LOC for investment. the other day i wrote a cheque out for $192 which because of bad planning on my part took me over the $320k LOC by about $75. they refused it and charged me $35. i am told that some other banks such as maq will ring you up to give you a chance to tranfer funds before refusing the cheque and charging you for it.
    big picture stuff....

    tal
     
  5. Jacque

    Jacque Team InvestEd

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    16th Jun, 2005
    Posts:
    1,885
    Location:
    Sydney
    Actually my broker gives the best service :)
    But if I had to choose, I'd have to say I've been happiest with Westpac so far. They haven't lost any trust deeds, delayed settlements or even told me any incorrect information (yet) . Let's hope they keep it up!!
     
  6. Ilya

    Ilya New Member

    Joined:
    2nd Jul, 2006
    Posts:
    2
    Location:
    Gold Coast
    Are banks perform good or bad!!!???

    I have a question for everyone.

    1. Are banks perform good or bad in terms of customer service fees and charges?

    2. Are banks consumer orientated or profit orientated?

    3. Is it ethical to hear from banks about record profits while people are struggling to pay out their debts and interest charges as well dozens of fees.

    4. What is comparason rate?

    5. How many fees and charges banks have?

    Your solutions and answers are higly appreciated
     
  7. Saskatoon

    Saskatoon Well-Known Member

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    17th Oct, 2005
    Posts:
    67
    Location:
    Aldgate, SA
  8. Ilya

    Ilya New Member

    Joined:
    2nd Jul, 2006
    Posts:
    2
    Location:
    Gold Coast

    Good website!!! Found good information on savings accounts

    Any other informnation I can find their which answer my questions?