Just thought I'd pass on a tip following a recent issue I had with tenants for the self-managers amongst you. Where you have long term tenants it's quite easy for your contact details to get out of date. I'm going through some revaluations at the moment and the valuer arrived at the property and we couldn't get in as the locks had been changed. Further we couldn't raise the tenant on any of the phone numbers we had. Tenant has left their previous employment and none of the other emergency contact numbers or referee's numbers were still connected. Don't worry - it all had a happy ending. Tenant had lost his mobile phone, changed jobs and been away for a few weeks working out west... and the rent was being paid like clockwork Yes the locks had been changed but tenant had been meaning to send me the keys but hadn't gotten around to it yet... oh well. All's well that ends well. But the lesson is that I'm going through the tenant roll atm and sending out forms for people to update their details. Lesson learnt. Cheers N.