Over my investing years, I've had the pleasure (and the pain!) of employing a number of property managers. I've come to the conclusion that it definitely takes a certain type of personality to do the job effectively, and that it's not for the disorganised or oversensitive My PM's have ranged from simply terrible to outstanding. Like any occupation, there are levels of service that are deemed to be barely acceptable and levels that deserve reward and recognition by both peers and clients. Unfortunately, however, we all too often tend to focus on the negative points and horror stories with PM's, so I thought it might be a novel idea to start a thread for Top PM's and the things they have done that qualify them to belong to such a category. I'd like to start by nominating my two best current PM's: Reagan from D and J Pearce RE Singleton (Hunter Valley) NSW Outstanding service and follow up communication Efficient with all tradesmen Punctual with all inspections Tough with tenants when she needs to be Highly organised paperwork Terrific at "vetting" tenants correctly Standards of cleanliness are so high Jarrod Lane from Jarrod Lane RE Coorparoo QLD Attention to landlords needs a priority Goes out of his way to assist (even changing the odd tap washer himself!) Punctuality Organised paperwork Outstanding and ongoing communication A great listener Follows up on his word So, come on investors, let's nominate all those PM's who deserve a plug or two for their outstanding service!